Terms and Conditions of the transfer Bus service
Through its website www.trapaniaeroportobus.com it offers transfer services by minibus with a capacity of 1 to 8 passengers.
The type of service is that of the "door to door" transfer transfer according to which, after booking online on the website www.trapaniaeroportobus.com, the customer purchases one or more seats (according to need and availability) on a specific transfer, identified among those proposed based on the expected departure or arrival time of the relevant flight.
The service will not be exclusive, therefore, the transfer will most likely be shared with other passengers.
www.trapaniaeroportobus.com RESERVES THE RIGHT TO GUARANTEE THE SERVICE FOR RESERVATIONS MADE AT LEAST 60 MINUTES BEFORE THE DESIRED DATE
to. When two or more people are included in the same online booking, or when the "online" booking is made on behalf of a third party, the person making the booking (Customer) will be treated as an agent with respect to the other members of the group ( Passengers) and, therefore, accepts, on their behalf, these conditions of service proposed by www.trapaniaeroportobus.com .
b. When booking online, the customer declares and ensures that all the data provided correspond to reality, are correct and complete.
c. The booking confirmation (Transport Voucher) is in all respects the travel ticket. Via smartphone or tablet it must be shown to the driver of www.trapaniaeroportobus.com before each transfer. The "Booking Request", however, has no validity as a travel ticket.
d. It is the customer's responsibility to check that all the data entered during the booking phase are actually those chosen by the customer himself. Any anomalies must be communicated via e-mail to trapaniaeroportobus.com, before carrying out the service.
And. It is the Customer's responsibility to provide a valid mobile telephone number of at least one of the passengers, including any international prefix, just in case, given that the departure time from the agreed pick up locations may vary in case of bad weather or heavy traffic or any other reason that jeopardizes the usual regular execution. If the passenger does not have a mobile phone, the telephone number of the home or accommodation facility where the passenger is staying must be indicated. Any change in the pick up time will be notified via telephone, text message and WhatsApp. It is therefore the passengers' responsibility to check any messages received on their mobile phones from www.trapaniaeroportobus.com. No reservations will be made where no telephone contact is indicated. For pick ups (withdrawals) to be carried out at the airports, please note that the drivers are authorized to wait for passengers for a maximum of 60 (sixty) minutes from the expected arrival time. It will be the responsibility of the Customer and/or Passenger to note down the telephone number of the assigned driver; in fact, in the event of changes in timetables or any delays in boarding for departure, to avoid the loss of the transfer, such delay must be promptly reported by telephone and the new expected arrival time must be communicated. In the event that there are delays in boarding or changes in timetables or other reasons that may cause the loss of the transfer without the Customer and/or Passenger having previously contacted www.trapaniaeroportobus.com or the driver assigned, nothing will be refunded to the Customer and/or Passenger.
f. All payments made can be refunded only if canceled by www.trapaniaeroportobus.com
g. The Customer's legal rights may under no circumstances be denied or diminished.
h. These General Conditions are subject to the provisions of Italian legislation. For any dispute that may arise between the Customer and www.trapaniaeroportobus.com, the Court of Trapani will be competent.
the. The shared transfer service will be active every year from 1 April to 31 October. Alternatively, the private transfer service remains active throughout the year.
If the Customer has golf bags or bikes with him, for which an additional price may apply, he must insert it in the appropriate spaces during the booking.
In case of failure to communicate www.trapaniaeroportobus.com, or its suppliers, they may refuse to transport undeclared objects, loss or damage to the baggage itself.
Luggage forgotten in the vehicle that carried out the transport service will be delivered to the address communicated by the Customer at his own expense.
www.trapaniaeroportobus.com will do everything it can to satisfy any special requests indicated in the appropriate space by its Customers, but is not, however, obliged to do so.
to. Smoking is not permitted on board the vehicles of www.trapaniaeroportobus.com and its suppliers.
b. The drivers of www.trapaniaeroportobus.com , and any of its suppliers, may refuse to transport anyone who may be under the influence of alcohol or drugs and/or whose behavior is considered threatening for the driver himself, for the vehicles or for the other passengers.
c. It is not permitted to introduce alcoholic beverages or narcotic substances into the vehicles used by www.trapaniaeroportobus.com with the intention of consuming them.
d. All vehicles of www.trapaniaeroportobus.com, and of any of its suppliers, are regularly insured for civil liability towards third parties in accordance with current legislation.
CANCELLATIONS, MODIFICATIONS, REFUNDS
to. Cancellation of the reservation can only be made by e-mail to email@example.com and will be confirmed, again by e-mail.
Cancellation must be received 24 hours in advance prior to the start time of the service.
If you do not receive confirmation of cancellation from one of our operators via email, the service is considered confirmed.
b. If the customer does not receive the cancellation confirmation email, it is his responsibility to contact the www.trapaniaeroportobus.com offices by telephone.
c. Any complaints must be made in writing, via e-mail to firstname.lastname@example.org, within thirty days of the service being performed.
d. For reservations, both shared transfer buses and private transfers, with payment made via PayPal, no refunds will be made, as they are automatically invoiced at the time of payment.