Faq

Q : Why do I have to book? Can't I take your car on the street like a taxi?


A: Italian transport law establishes that all customers transported on our vehicles must have made an advance reservation.


Q : How can I book?


A: directly from our website, by telephone, via text message or whatsapp.


Q: In case of urgency or operational changes to flights or delays, what should I do?


A: You can call the drivers directly on +39 334 9791469.


Q: Is smoking prohibited on your vehicles? Is there air conditioning? How many seats are there for passengers?


A: Smoking is prohibited in all vehicles. All our vehicles are equipped with air conditioning. We have cars/minibuses with up to 8 seats.


Q : How far in advance can I change or cancel my reservation?


A: Reservations can be modified or canceled up to 60 minutes before transportation without penalty.


Q: What happens if my arrival flight is delayed?


A: We will wait as long as the day's bookings allow.